Ready-made, code-compliant policy templates built for Australian psychology and allied-health clinics.
What modules are available?
Our 2025 Edition includes these modules:
- AI
- Appointment Scheduling and Management
- Child and Vulnerable Person Safety
- Client Information Management
- Complaints and Compliments
- Continuity of Care
- Emergency Management
- Information and Consent
- Privacy
- Quality Assurance
- Record Keeping
- Social Media
- Technology
- Triage and Waitlisting
Each module contains the key policies, procedures, guides, templates, and checklists your practice needs to operate smoothly and meet code compliance requirements.
Each document is structured for clarity and ready to adapt to your clinic’s needs — ensuring consistent processes, better communication, and peace of mind when it comes to compliance.
SHOP ALLBuilt for every stage of growth
Whether you’re setting up your first solo practice or managing a growing team, there’s a module designed for your needs:
- Getting started – for new practices setting up
- Building momentum – for growing teams and systems
- Scaling up – for multi-site or service expansion
- Established and evolving – for refining and maintaining compliance
- Solving challenges – for specific gaps, staff issues, or risk management
Document types
Some modules include up to five document types, some might be all policies and procedures, some might be a combination of policy and procedures plus a number of letter templates, but all modules are designed to make implementation simple.
- Policies and Procedures – outline expectations and standards
- Guides and Flowcharts – make processes easy to follow
- Forms – standardise documentation and data collection
- Templates – pre-written emails and letters for efficient communication
- Checklists – support accuracy and quality assurance
Together, they give you everything you need to build, manage, and grow a compliant and efficient practice — without starting from scratch.
Spend less time writing, more time supporting your clients
Running a private practice comes with many challenges — from client care to managing staff, staying compliant with Medicare and governance requirements, and keeping policies up to date. Practice Policy Pro, developed by Lawson Consulting & Research (LCR), provides ready-to-use policy and procedural documents designed specifically for psychologists and allied health professionals.
The policies have been reviewed and refined in alignment with the APS Private Practice Management Standards and in response to the 2025 release of the AHPRA Code of Conduct.
The complete suite includes 116 editable Word documents across 14 essential topics, designed to help you meet governance and professional procedural standards with clarity and confidence.
Why it matters
Good policies aren’t just about compliance — they’re about protecting your team, your clients, and your reputation.
With Practice Policy Pro, you’ll have clear, consistent systems that:
- Support clinical excellence
- Reduce compliance risk
- Strengthen team confidence
- Save time and stress
Created from years of clinical practice experience
Practice Policy Pro was created by Dr Clair Lawson, clinical psychologist and researcher, and Dr Kim Eaton, senior clinical psychologist and experienced policy writer. Drawing on over 20 years of private practice experience, they understand the policies, systems, and challenges that can make day-to-day clinic management easier—or harder. Practice Policy Pro turns that real-world experience into practical, ready-to-use tools to help your practice run smoothly and confidently.
Professional learning designed from real-world practice
Our downloads are designed for psychologists and allied health professionals who want to deepen their knowledge, strengthen their practice and stay compliant in an evolving landscape.
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