Practice Policy Pro – 2025 Edition
Policies sorted. Procedures simplified. Ready-made, professionally written, code-compliant templates built for Australian psychology and allied-health clinics.
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$1150
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- Artificial Intelligence (Ai)
- Appointment Scheduling and Management
- Client Information Management
Our most requested modules
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All 2025 Edition modules
Artificial Intelligence module
This module offers a strong foundation for practices beginning to explore or formalise their approach to AI. It provides practical tools to help you assess, implement, and communicate about AI in line with professional and privacy standards.
$226.00 AUD
Appointment Scheduling and Management module
This module stabilises calendar management—bookings, confirmations, cancellations, rescheduling, and deposits—while improving efficiency, transparency, and client trust, and ensures ethical and professional compliance in clinical and administrative contexts.
$402.00 AUD
Child and Vulnerable Person Safety module
This module outlines practical policies for working with vulnerable individuals, aligning with Australian laws, APS and AHPRA standards, to guide ethical reporting, professional conduct, and team-wide compliance and safety.
$311.00 AUD
Client Information Management module
This module focuses specifically on one of the highest-risk areas: the movement of client records. This includes sending records electronically, responding to requests for client information, and managing legal requests such as subpoenas. The module provides clear guidance for team members and clinicians on how to manage these processes safely and in compliance with privacy principles, the APS Private Practice Management Standards, and the AHPRA Code of Conduct (2025 release). It includes policies, procedures, consent forms, and correspondence templates to ensure all requests are handled ethically, efficiently, and consistently.
$680.00 AUD
Complaints and Compliments module
Complaints and compliments module provides structured guidance for receiving, managing, and responding to feedback within a psychology practice. It includes policies and procedures for client complaints, team member grievances, compliments, and broader feedback mechanisms, along with practical tools such as a complaints form and a complaints and compliments register.
$351.00 AUD
Continuity of Care module
This module provides structured policies and procedures to support smooth, safe, and ethically sound management of clients throughout all stages of care. It includes guidance on clinician leave, transitions, client re-engagement, lapsed clients, discharge, file closure, and the management of care when a client passes away. Practical templates and flowcharts complement these policies, helping clinicians, administrative staff, and supervisors navigate common questions and ensure consistent practice-wide processes. Continuity of care is essential for client safety, predictability, and therapeutic containment. These documents provide a concrete framework for clinicians during periods of change, whether a clinician is on leave, concluding with the practice, or when clients are transitioning between services. They ensure clients, referrers, and GPs are clear about what to expect, timelines, and responsibilities, supporting strong clinical governance and maintaining trust.
$820.00 AUD
Emergency Management module
This module provides clear, structured guidance for responding to a wide range of emergencies that may arise within a psychology practice. It covers situations beyond client risk identified in session, including fire, aggression, armed robbery, property damage, intoxicated clients, threats via phone, injuries, hazards, and the use of duress alarms.
$880.00 AUD
Information and Consent module
This module divides consent and information provision into clear, manageable components tailored to different client demographics and service types, including individual therapy, couples, family therapy, group therapy, and assessments. Rather than a large single form, the module allows clinicians to provide relevant consent forms at the right stage of the client’s journey, reducing overwhelm and ensuring clients are fully informed.
$825.00 AUD
Privacy and Data Protection module
This module simplifies consent and information provision across service types, offering tailored forms at appropriate stages. It reduces client overwhelm, ensures informed participation, and supports clinicians in delivering clear, ethical, and timely communication.
$336.00 AUD
Quality Assurance module
This module embeds quality assurance frameworks to support sustainable growth, guiding practices in monitoring, reviewing, and improving operations to ensure consistency, transparency, and compliance while protecting clinicians and clients during scaling.
$663.00 AUD
Record Keeping module
This module provides clear, practical guidance on managing client records, consent, notes, audits, and correspondence—reducing errors, improving safety, supporting supervision, and ensuring compliance, including when clinicians leave and custodianship transitions occur.
$629.00 AUD
Social Media policy module
This module is an updated policy aligning with the 2025 AHPRA Code, offering clear, practical guidance for psychology practices to engage online ethically, protect confidentiality, and maintain professional boundaries with minimal customisation required.
$99.00 AUD
Technology and IT Management module
As your practice grows, managing technology becomes critical. This module provides clear, practical policies for IT access, troubleshooting, device reviews, software updates, and data backups—ensuring secure, efficient systems and reduced downtime.
$518.00 AUD
Triage and Waitlist Management module
This module guides effective triage and waitlisting of new clients, ensuring safety, appropriate allocation, and efficient clinician use. It includes risk identification strategies and communication templates to support structured, professional referral management.
$504.00 AUD
What policies do you need?
Getting started
$2040
Essentials
- Client Information Management
- Privacy
- Record Keeping
- Appointment Scheduling and Management
Building mometum
$2500
Future proofing
- Client Information Management
- Privacy
- Record Keeping
- Emergency Management
Solving challenges
$1350
Popular
- Quality Assurance
- Artificial Intelligence (Ai)
- Triage and Waitlisting
Professional learning designed from real-world practice
LCR courses are designed for psychologists and allied health professionals who want to deepen their knowledge, strengthen their practice and stay compliant in an evolving landscape.Â
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